Government throws its weight behind PE

By Anele Valela

Every institution or an organization needs resources in order to function effectively and
efficiently.

Human resource remains the most valuable “instrument” of any organization and the same is
true in the public service.

Given the truth that human capital is the life blood of the public service, the province of the
Eastern Cape hosted the 2018 Public Service Month (PSM) in Port Elizabeth from Monday, 3
September 2018. The entire month of September was focused on reviewing the quality of
services rendered by government departments, with the aim to assess the impact of service
delivery. The launch of this year’s PSM was held at the East Cape Training Centre (ETC) in Port
Elizabeth.

The PSM was premised on the Batho Pele principles, whose mission statement is “we belong,
we care, and we serve”. The theme for the program this year was: “Thuma Mina”, in line with
the government’s program of action for the year 2018. Most significant about the theme and the
PSM is that public servants are sent out to serve communities as agents of government.

The focus area of the 2018 PSM was Education and Health. The Nelson Mandela Metro and the
Sarah Baartman District have had serious challenges of gang related violence. This led to
instability in schools. The increase of violence and criminal activities in many communities led to
the malfunction of clinics and public health facilities in the region, which were subjected to
vandalism and looting. Education and health services suffered the most as a result of the gang
related violence and crime.

Speaking to a multi-sectoral audience during the launch of the PSM, the Premier of the Eastern
Cape Mr Phumulo Musualle urged public servants to remain steadfast in serving the people.
“Government does not have a face, but is identifiable through public servants, who are charged
with the responsibility to render excellent services to communities,” he said.

“We want the public sector, particularly in the Eastern Cape, to resonate with excellence as
employees of government display passion for the work that they ought to do. The call is for each
and every individual to serve the same way as he or she would wish to be served. The rise of
public demonstrations and service delivery actions, are as a result of dissatisfied communities.
All public servants must remember that they are here because they had answered a call to be
sent out to represent government. The expectation is for you to be faithful to that call,” said the
Premier.

Outreach programs of government were held throughout the month of September, where
communities of the Nelson Mandela Metro benefited from government’s services on wheels.